( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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AN EMPIRICAL STUDY ON KIRKPATRICK MODEL OF EVALUATION WITH RESPECT TO FINANCIAL INCLUSION TRAINING IMPARTED BY PRIVATE BANKS

    2 Author(s):  DR. V. NAGAJOTHI, M. L. MAYALEKSHMI

Vol -  9, Issue- 4 ,         Page(s) : 184 - 192  (2018 ) DOI : https://doi.org/10.32804/IRJMSH

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Abstract

It is a known fact that economic and financial policy adopted by the Government of India also plays a vital role in deciding the direction in which the bank would progress. This being the case the recent focus of the government being financial inclusion, banks have also tried to impart training to its employees at every level so that it could easily achieve its r=target as spelt out to it by the regulatory bodies. This study is based on the Kirkpatrick Four-Level Training Evaluation Model provides the framework for measuring the effectiveness of training efforts of companies in an objective way.The results indicate that reaction of the trainees were positive. Secondly they have applied skills and knowledge which they had learnt from training. Thus the training has helped in improving their skills and enhancing their knowledge levels. It can be concluded that on all the four levels trainees have shown a positive opinion with respect to the effectiveness of the training imparted by banks.


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