Aleksandra Stojiljković, The impact of social media marketing on customer relationship development. Vol. 7, No3, 2019. (JPMNT) Journal of Process Management – New Technologies, International. doi:10.5937/jouproman7-22586.
Ali Abdallah Alalwan, Nripendra P. Rana, Yogesh K. Dwivedi, Raed Algharabat. Social media in marketing: A review and analysis of the existing literature. 21 February 2017. http://dx.doi.org/10.1016/j.tele.2017.05.008.
Daliborka Blazheska, Natasha Ristovska, and Sashko Gramatnikovski. 2020. UTMS Journal of Economics 11(1): 48–58. THE IMPACT OF DIGITAL TRENDS ON MARKETING.