( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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WORK PLACE INCIVILITY: A SYSTEMATIC LITERATURE REVIEW

    1 Author(s):  DR. MAHESH L. CHAUDHARY

Vol -  14, Issue- 6 ,         Page(s) : 393 - 400  (2023 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Incivility at workplace is a major concern at workplace that emotionally drains employees, adversely affects their performance and organization’s performance, and leads to higher employee turnover.

Andersson, L. M., & Pearson, C. M. (1999). Tit for Tat ? The Spiraling Effect of Incivility in the Workplace Author ( s ): Lynne M . Andersson and Christine M . Pearson Published by : Academy of Management, XXIV(3), 452–471. 
Barling, J., Christie, A., & Turner, N. (2015). Pseudo-transformational Leadership and Work-related Outcomes: An Integrative Approach. Journal of Business Ethics, CXXVI(4), 571-585. doi:10.1007/s10551-013-1947-8


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