( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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CONFLICT MANAGEMENT

    1 Author(s):  SURBHI TALWAR

Vol -  5, Issue- 3 ,         Page(s) : 369 - 373  (2014 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Conflict refers to some form of friction, disagreement, or discord arising within a group when the beliefs or actions of one or more members of the group are either resisted by or unacceptable to one or more members of another group. A battle, contest or opposing forces existing between primitive desires and moral, religious or ethical ideas is called a conflict. (Webster’s Dictionary) Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups (McNamara).

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