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A STUDY ON JIO’S SATISFACTIONS WITH TELECOM SUBSCRIBERS WITH SPECIAL REFERENCE TO ERNAKULAM DISTRICT
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Author(s):
KRISHNA M B, MADHURI NANDANAN, THEERTHA P SEKHAR
Vol - 8, Issue- 11 ,
Page(s) : 220 - 227
(2017 )
DOI : https://doi.org/10.32804/IRJMSH
Abstract
India is currently the world’s second-largest telecommunications market with a subscriber base of 1.17 billion and has registered strong growth in the past decade and half.For the purpose of satisfying consumers, telecom industries are offering number of mobile phone networks and also provide cost free services. The study aims to analyze the satisfactionlevel of customers towards jio network, and the data is collected from 50 respondents. The study suggests from its analysis to improve the network coverage and remove the calling congestion. In May 2016, Jiolaunched a bundle of multimedia apps on Google play as part of its upcoming 4G services. The apps are my jio,jioTv,jio chat Messenger,jioMusic,jio 4G voice,jioExpress,jio Money Wallet etc.
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