( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH



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ROLE OF REWARD MANAGEMENT IN JOB SATISFACTION: A STUDY IN SELECTED HOTEL INDUSTRIES OF MANGALORE CITY

    2 Author(s):  MS SMITHA DK , DR ANASUYA RAI

Vol -  10, Issue- 3 ,         Page(s) : 12 - 23  (2019 ) DOI : https://doi.org/10.32804/

Abstract

Human resource is a most important component of any Industry since this element analyse the qualitative and quantitative efficiency. With the increased competition in the Hotel Industry it is difficult to always be the best in the market especially when the competition is with regard to taste, preference, ambience, and hospitality. This requires the pool of talent who can serve the best to the customers and that is the Human Resource. Many organisation fail to understand the reward best suited in the hotel industry which gives job satisfaction. This study investigates the types of reward that will enhance job satisfaction and also the relationship between them. Job satisfaction is measured by considering three variables like Employee attitude, Employee commitment and employee performance. Frontline employees of three Restaurants in Mangalore city are considered as a sample population. 150 questionnaires are distributed and analysed based on the statistical tool to test the hypothesis and draw a conclusion. At the end only 117 respondents data was selected because of incomplete information. Further the discussion the results and other areas of research are also recommended.

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