( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

Don’t waste efforts in publishing without DOI. Get proper indexation and citation to the article by publishing it with a journal that is assigning DOI to your work

**Need Help in Content editing, Data Analysis.

Research Gateway

Adv For Editing Content

   No of Download : 4    Submit Your Rating     Cite This            


    2 Author(s):  MS SMITHA DK , DR ANASUYA RAI

Vol -  10, Issue- 3 ,         Page(s) : 12 - 23  (2019 ) DOI : https://doi.org/10.32804/


Human resource is a most important component of any Industry since this element analyse the qualitative and quantitative efficiency. With the increased competition in the Hotel Industry it is difficult to always be the best in the market especially when the competition is with regard to taste, preference, ambience, and hospitality. This requires the pool of talent who can serve the best to the customers and that is the Human Resource. Many organisation fail to understand the reward best suited in the hotel industry which gives job satisfaction. This study investigates the types of reward that will enhance job satisfaction and also the relationship between them. Job satisfaction is measured by considering three variables like Employee attitude, Employee commitment and employee performance. Frontline employees of three Restaurants in Mangalore city are considered as a sample population. 150 questionnaires are distributed and analysed based on the statistical tool to test the hypothesis and draw a conclusion. At the end only 117 respondents data was selected because of incomplete information. Further the discussion the results and other areas of research are also recommended.

• Armstrong, M. (2007). A Handbook of Employee Reward Management and Practice (Vol. 2). US: Kogan Page Limited.
• Dreher, J. C., & Tremblay, L. (2009). Handbook of Reward and Decision Making (Vol. 1). US: Academic Press.
• Flynn, G. (1998). Is your recognition program understood? workforce , 77 (7), 30-35.
• Galanou, E., Georgakopoulos, G., Sotiropoulos, I., & Dimitris, V. (2011). The effect of reward system on job satisfaction in an organizational chart of four hierarchical levels: a qualitative study. International Journal of Human Sciences , 8 (1), 509-512.
• Gungor, P. (2011). The Relationship between Reward Management System and Employee Performance with the Mediating Role of Motivation: A Quantitative Study on Global Banks. Procedia - Social and Behavioral Sciences , 24, 1510-1520.
• Herzberg, E. (1968). Work and the nature of man. Staples P.
• KRUEGER, A. B. (2005, december 08). The New York Times. Retrieved september 09, 2018, from The New York Times web site: https://www.nytimes.com/2005/12/08/business/job-satisfaction-is-not-just-a-matter-of-dollars.html
• McGregor, D. (1985). The human side of enterpris. New York, London: McGraw-Hill.
• Nelson, B. (2012). 1501 Ways to Reward Employees (Vol. 1st). New York: Workman Publishing Company Inc.
• Oswal, M. (2018, June). IBEF. (India Brand Equity Foundation) Retrieved September 2018, from IBEF: https://www.ibef.org/industry/services.aspx
• Raziq, A., & Maulabakhsh, R. (2015). Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance , 23, 717-725.
• Rose, M. (2011). A Guide to Non-Cash Reward (Vol. 1st). UK: Kogan Page Publisher.
• Saari, L. M., & Judge, T. A. (2004). EMPLOYEE ATTITUDES AND JOB SATISFACTION. Human Resource Management , 43 (4), 395-407.
• Smith, P. C., Kendall, L., & Hulin, C. L. (1969). The Measurement of satisfaction in Work and Retirement: A strategy for the study of attitude.

*Contents are provided by Authors of articles. Please contact us if you having any query.

Bank Details