( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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EVALUATING THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON FIRMS’ PERFORMANCES - A STUDY WITH SPECIAL REFERENCE TO THE FIRMS IN HOSPITALITY INDUSTRY

    2 Author(s):  VINJARAPU SRINIVASA RAGHAVA,DR. P. PURNACHANDRA RAO

Vol -  11, Issue- 8 ,         Page(s) : 188 - 197  (2020 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Human resources are the most powerful resources in any kind of business irrespective of the industry. Therefore, Human Resource Management is considered as a discipline that is prevalent for decades. Perhaps, researchers have always continued to investigate the various HRM practices and observed if these practices are influenced by certain demographic factors in relevance to the organizations and industries. The present study is a pursuit of identifying the impacts of HRM practices on firm’s performances. The study is carried out on selected firms in hospitality industry of Andhra Pradesh. The results suggested that key human resource (HR) practices used in the industry are recruitment and selection, training and skills development, conflict resolution, employee competencies and organizational performance. The paper also identified significant research gaps and presented theoretical and practical implications to fill these gaps.

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