( ISSN 2277 - 9809 (online) ISSN 2348 - 9359 (Print) ) New DOI : 10.32804/IRJMSH

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MAHARAJA EXPRESS – A STUDY ON THE INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD.

    1 Author(s):  MS. NEELU VERMA

Vol -  6, Issue- 6 ,         Page(s) : 86 - 91  (2015 ) DOI : https://doi.org/10.32804/IRJMSH

Abstract

Nowadays there is an increase in the trend of luxury train travel around the world. Luxury train travel has several advantages over travel on airplanes. Whereas during air travel the monotony of the journey is occasionally broken by the view of clouds, hovering here and there, through the plane's window, a winding luxury ride on board the trains provides ample opportunity to the guests to witness the local environment, social and economic conditions, and myriad colours of the places they are traveling to. There are a number of reasons for the growing popularity of the luxury trains over air travel, which includes ample space, restaurants and bars, spacious and comfortable sleeping and seating area and even wash/bath rooms. The present study is on the study of Maharaja Express services in India with special reference to the IRCTC (Indian Railway Catering & Tourism Corporation Ltd). The study also covers the tourists’ perspectives towards IRCTC’S services. Analysis shows that the Tourist’ perception towards IRCTC tourism services is positive, however there are some glitches which need to be overcome.

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