1. Joseph, P.T. (2003). E-Commerce-A Managerial Perspective, Prentice-Hall of India, New Delhi. |
2. Shetty,V. (2014). Digital Inclusion – A Gateway for Inclusive Growth In India, Indian Journal of Scholarly Research, Vol. III, Issue V. |
3. Indian Railways Facts and Figures (2011–2012). Ministry of Railways, Government of India. 2012
4. http://www.irctc.com
5. http://www.maharajas-express-india.com/
6. http://www.irctctourism.com
7. Annual report of irctc 2013-14
8. Prerna- Quaterly house magazine IRCTC Dec 2011 |