Today we are in the era of globalisation. Multinational organisations worldwide have adopted globalisation as their first strategic choice. Advancement in technology has facilitated globalisation too. Same holds true for banking industry. Technological advancement, changes and innovations have always leveraged the standards of mankind. It has given new dimensions to society. It has also altered the way services can be offered. Information Technology has been a major driving force of economies worldwide during the last 2 decades. Its impact has been readily felt in banking industry also. With the invention of computer., operations and database management became quite handy. When ARPANET project of Defence Academy of US began, a new technology was born with the advent of internet. The two technological breakthroughs - computers and internet has radically changed the way world can interact and business could be done. Metamorphosis and clubbing of these technologies gave rise to the growth of ITeS (Information Technology enabled Services) across the globe. There has been a marked improvement particularly in the area of maintenance, storage, availability and transfer of data. The world has literally shrunk to become a "global village".